“I have been in discussions with the opposing party’s insurer for five years, and they consistently disregard everything I put forward,” is what one of our clients told us. Despite being indignant about the insurer’s methods, the client waited five years before switching to Sparta Legal. When we asked the client why she had not sought professional help sooner, she informed us that she was under the impression that by not incurring extrajudicial costs (legal assistance fees), the insurer would pay her a higher compensation. This client is one of many people who have operated under such incorrect assumptions. To prevent more people from suffering due to this lack of information, we have listed the most common misunderstandings regarding professional personal injury assistance for you in this article.
1 . You do not need to pay us for our services
No fees will be charged from the very first meeting during the initial consultation right through to the conclusion of your case. If you are found to be in the right and the insurer acknowledges liability (fault of the other party), the costs incurred by us will be reimbursed by the insurer. This means that, in principle, we will never charge you for our services. We see that private individuals often lack the necessary knowledge to assert their rights and therefore end up short-changing themselves. We therefore always advise having your dispute settled by a professional. It should be noted that not all personal injury firms are equally competent or have the same level of experience in settling your case.
2. Your compensation will not be affected by our services
Like the client mentioned above, many people assume that if they use our services, the costs will be deducted from their claim for compensation. However, this is incorrect. We are reimbursed for the costs of legal assistance (also known as out-of-court costs) separately from your compensation. This means that your claim for compensation is not affected by the costs of our services. On the contrary: because we know better what you are entitled to, you will receive a higher payout than you would without our services. You do not have to pay us anything, nor do our services affect the amount of your compensation.
3. What if liability is not accepted?
As mentioned above, once the other party’s insurer accepts liability, we will be reimbursed by the insurer for the costs of our services. But what happens if the insurer refuses to accept liability? This is where a good personal injury law firm plays a crucial role. As a firm, we do our utmost to secure an admission of liability on behalf of our clients. If liability is not admitted, we thank our clients with a smile for placing their trust in us and, unlike other firms, we do not charge any fees for our services.
These are the most common misconceptions we have listed above. However, there are more unjustified assumptions and suppositions that people make which later prove to be incorrect. Have you been involved in an accident, or do you know someone who has? Please contact us immediately, free of charge, so that we may be of further assistance to you.
